Privacy Policy
Privacy Statement for Soulful You
Effective Date: 20 July 2025
Soulful You (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and protect your data when you visit soulfulyou.co.uk, book an event, or participate in our services.
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1. Who We Are
Soulful You offers wellness experiences including sound healing, yoga, Reiki, breathwork, 1:1 sessions, workshops, and community events. Our website is hosted on the Wix platform and uses Wix’s built-in tools, including the Wix Events app, for bookings and communication.
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2. Information We Collect
We may collect the following types of personal data:
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Information you provide directly:
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Name, email address, and phone number
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Event registration details submitted through the Wix Events platform
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Health-related information, such as physical or emotional conditions that may impact participation — voluntarily shared via questionnaires or booking forms
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Other information you provide via contact forms, emails, or messaging apps
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Information collected automatically:
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IP address, device type, browser type, and activity on the website (via Wix analytics)
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Cookies and usage tracking (see section 7)
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3. How We Use Your Information
We use your data to:
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Process bookings and send confirmations
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Communicate updates, reminders, and logistical details about your session
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Provide a safe and appropriate environment, using any voluntarily shared health information to adapt sessions accordingly
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Respond to enquiries and feedback
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Add you to a WhatsApp group for community or event coordination (only with your consent)
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Send optional email updates and promotional messages (only if you opt in)
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Improve our services and website
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4. Legal Basis for Processing
We process your data under the following legal bases:
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Consent – for marketing emails, WhatsApp communications, and processing of special category (health) data
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Contract – to manage and deliver the services you’ve booked
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Legitimate interest – to operate our business and respond to your enquiries
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Legal obligation – to comply with UK accounting, tax, or regulatory requirements
For any health-related information you provide, we will only use it:
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With your explicit consent
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To ensure your safety and wellbeing during participation
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In line with Article 9(2)(a) of UK GDPR
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5. Sharing Your Information
We do not sell your data. We may share limited information with:
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Wix.com Ltd. – our website and event management platform
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WhatsApp (Meta Platforms, Inc.) – for group coordination, if you opt in
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Trusted professional advisors (accountants, insurers) if necessary
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Legal authorities, where required by law
Wix stores data securely and complies with UK and international privacy laws.
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6. Data Retention
We keep your data only as long as needed:
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For bookings and service delivery
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To comply with financial record keeping laws (usually 6 years)
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Until you withdraw consent (for marketing or health info)
If you request deletion of your health data, it will be removed securely unless retention is required by law.
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7. Cookies & Tracking
Our website uses cookies and Wix’s analytics tools to:
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Monitor website performance
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Help understand how users interact with content
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Ensure secure form submissions and improve usability
You can control cookies through your browser settings.
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8. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion (where applicable)
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Restrict or object to certain types of processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at: amie@soulfulyou.co.uk
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9. Children’s Privacy
Our services are designed for adults. We do not knowingly collect personal data from individuals under 16 years of age.
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10. Third-Party Tools
We use third-party services to operate our website and bookings:
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Wix Events for event registrations and payments
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WhatsApp for opt-in group messaging
These services have their own privacy policies and terms. We encourage you to review them separately.
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11. Updates to This Policy
We may revise this Privacy Statement from time to time. Any updates will be posted here with a new effective date.
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Contact Us
If you have any questions about your privacy or this policy, contact:
Amie at Soulful You